The following Terms & Conditions describe the operation of our website, Anker Sale, and the conditions under which you will place your orders. You agree to abide by these terms by using our website or by purchasing any product. We have made them simple and easy to understand so you can confidently shop.
Using Our Website
Anker Sale enables you to browse, compare, and buy any genuine Anker product in Pakistan. While using our website, we need you to provide accurate information when placing an order and to use the website responsibly. Fraudulent use of the site, attempts to interfere with the operation of the site, or the unauthorized use of the content may lead to the withdrawal of orders or limit access to the site.
Our website is updated time and again so that your shopping experience is enhanced. Product descriptions, images, specifications, prices, and availability are subject to change without prior notice. It happens due to the changes in the products by the manufacturer or due to the arrival of new products in the market.
Product Information
Every effort is made to describe the products, specifications, and images accurately. Due to manufacturer changes in packaging, colour, or design, there are minor variations that do not impact performance or authenticity.
We sell 100% authentic and original products through our website. Unless otherwise stated on the product page, each Anker product comes with a 1-month warranty against manufacturing defects. For detailed information, visit our Return and Refund Policy.
Pricing & Availability
We make every effort to maintain competitive and correct prices. Exchange rates may change without notice, import charges may also change, supplier pricing and promotions can also impact the price, and inventory availability changes can cause prices to move.
We make every effort to avoid price hikes, but there may occasionally be incorrect prices displayed on the website. If this occurs after placing an order, we will follow up with you before the order is processed. You can either confirm the updated price or choose to cancel the order without any additional charges.
Products on our website will be available for sale as long as they are in stock. If the item is out of stock after placing an order, our Customer Support Team will contact you, but it’s an exception. However, we shall notify you promptly and provide an alternative or make a full refund if you had already ordered in advance.
Placing an Order
Once an order has been placed, you will receive an email, SMS, WhatsApp, or phone confirmation of the order. This confirmation indicates that we have received your request, but does not guarantee that the order has been sent to you.
In order to minimize the amount of fake orders and delivery problems, our staff might follow up with you to confirm the order details prior to shipping. If you have not been contacted after several attempts, or if we have no contact information, or if the contact information is incorrect, we reserve the right to cancel the order.
Please make sure your shipping address, contact phone number, and other information are correct before ordering. If there are any delays or failures in delivery due to wrong information, they may incur extra delivery fees.
Payments
We aim to facilitate payments to our customers in Pakistan. You can opt for various payment options depending on availability, such as Cash on Delivery (COD), Debit or Credit Card, Bank Transfer, or as shown during checkout.
In some instances, prior to dispatch, a product, a location, or a specific promotion may require advance payment. If there are any payments required, there will be a clear statement about this at checkout.
All online payments take place with safe payment partners. We never store your complete payment card details on our website.
Delivery Charges
The Anker products are currently being distributed in Pakistan by trusted couriers. Regular Delivery fee is 150rs, unless stated in a promotion or free delivery offer.
Delivery times are estimated and may differ due to various reasons, including holidays, weather, courier operations, and other issues that are beyond our control. We will do everything possible to make sure your order gets to you on time, but due to unforeseen delays, this may occasionally not be the case.
On receiving your parcel, we recommend checking for any visible damage before accepting delivery. If there are any signs of damage or tampering, please ensure that you notify the courier and customer support team as soon as possible to help you.
Customer Responsibilities
We ask our customers to do the following to help us serve you better:
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Give correct contact and delivery details.
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When ordering, please read the product specification thoroughly.
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Follow the manufacturer’s directions for using the products.
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Retain the purchase invoice or order confirmation to use for warranty claims.
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Immediately report any damage or missing items received in the parcel.
Promotions & Special Offers
We occasionally run discounts, bundles, voucher codes, or promotions. These offers are subject to a limited time and may be subject to conditions.
Promotions are not guaranteed when combined with other promotions, unless otherwise stated. If we discover pricing inaccuracies, misuse of the discount codes, or fraudulent activity, we may cancel promotional orders.
Website Content & Intellectual Property
The information, text, product descriptions, pictures, graphics, logos, icons, and design features provided on this website are the property of Anker Sale or were used with appropriate permissions.
All information can be viewed, downloaded, or printed for your private shopping use only. Copying, reproducing, altering, or otherwise using our content for commercial purposes requires written permission.
Limitation of Liability
We strive to our utmost to give you the right information about the product and to deliver a reliable service. We cannot, however, guarantee the website’s performance against technical interruptions, temporary errors, or unexpected interruptions.
We are also not liable for any delays in delivery which may be caused by couriers, bad weather, public holidays, strikes, government restrictions, or any other factors out of our control. In these instances, we will keep supporting you and will inform you of your order when we can.
Privacy & Communication
We’ll contact you through SMS, email, or WhatsApp to share updates about your order, delivery, warranty, or customer support.
This means that your personal information is used only to process your orders, improve our service, and support you as a customer. We will not sell or knowingly provide your personal information to third parties unless it is necessary to do so to fulfill your order or to comply with the law.
Updates To Our Terms
We reserve the right to make changes to these Terms & Conditions from time to time as our business evolves, our services and policies change, or legal requirements evolve. The latest version will be permanently available on our website, and any new versions will come into effect after they are published.
We want to remind the customers to check this page regularly for changes.
Governing Law
These Terms & Conditions are subject to the relevant laws of Pakistan. Disputes arising from the use of this website and/or purchases made on this website will be resolved as per the laws of Pakistan and the courts of law in Pakistan.
Need Support
In the event that any of these Terms & Conditions should be unclear to you, or if you have any questions regarding your Order, the warranty, or any of our products, our Customer Support will be glad to help you. If you have questions or comments, please visit our Contact Us page and/or use the contact details provided on our website.